Salesforce.com – Bit the Bullet

They say that the best salesmen don’t make good sales managers.   I see the truth in this now, and that is why I am unleashing Salesforce.com onto my team.    This is about more than just CRM.  This is about BPM, dammit. 

Never Mind the TLAs, Good EAI Matters Anyway.

 Once upon a time I was a bootstrapping e-commerce entrepreneur who believed in BUILDING versus BUYING an e-commerce software platform.  That made sense in 1997, when even BUYING something for $100k+ meant you’d spend another $200k+ in salaries customizing it.  We did it for a fraction of that, with our raw talent and genius… oh we sure beat the system, [...]

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