July 6: The band Sons of Maxwell post this video on YouTube, relating their story of how their baggage — and their complaint — was mishandled by United Airlines: (hat tip to Tricia M) July 7: The video immediately takes off, tray tables stowed and locked and seatbacks in the upright position, with over 50,000 views in the 24 hours. [...]
Filed under: Business, Communication Skills, humor, music, Social Media | 3 Comments »
