Trusting to Ask for Help
Great quote from Donald van Deventer, on the topic of risk management:
“In risk management, the people who need expert help the most are least likely to ask for it.”
– Donald van Deventer (courtesy of the Riskviews blog)
The statement that “those that need expert help are the least likely to ask for it” is not just applicable to risk management… it goes for all forms of personal and professional development.
Why is this the case?
More importantly, what to do about it?
This problem — people not asking for help when they sorely need it — is related to another problem — people’s unwillingness to give feedback when that feedback needs to be given.
From the point of view of the helper who would be asked to help out (let’s call them the “facilitator”), this problem of the other person (let’s call them the “audience”) not asking for help often boils down to an issue of trust.
Establishing trust with their audience is so crucial for any facilitator of change… if the audience is untrusting or the facilitator untrustworthy, the best content, the best design and even the best intentions won’t help. Amazingly, this hold true whether or not the audience is even aware of their need for help!
So overcoming this problem on the part of the facilitator is often a matter of overcoming barriers to trust.
What about on the part of the audience — the ones needing the help? Here too there is an issue of trust, and not just trust in a would-be facilitator. For them, it’s also about trusting that no matter what, there is always room in themselves to grow… and that no matter what happens with the facilitator, trusting that they will always be able to grow from the experience.
Is there someone who you could learn more from, if only you could trust them more?
Is there something you can do about that?